Date: 21/10/2024
All products sold on Imagefantasies are digital. Due to the nature of digital content, all sales are final once the product is accessed or downloaded. Please read this Refund Policy carefully before making any purchases.
1. Digital Products Once a purchase is completed and the digital product is accessible, we do not offer refunds, except in specific cases outlined below.
2. Eligibility for Refunds Refunds may be issued in the following cases:
Technical Issues: If a digital product is defective or cannot be accessed due to technical problems originating from our Platform, and the issue cannot be resolved within a reasonable timeframe.
Incorrect Purchase: If an incorrect product is purchased and the product has not been accessed or downloaded.
3. Non-Refundable Circumstances
Change of mind after purchase.
Incorrect purchase where the product has been accessed or downloaded.
Issues caused by the user’s device or internet connection.
4. How to Request a Refund To request a refund, please contact us at faq@imagefantasies.com with the following information:
Your name and contact details.
Date of purchase.
Name of the product purchased.
Reason for the refund request.
We will review your request and respond within 7 business days. Approved refunds will be processed through the original payment method within 14 days.
5. Changes to This Refund Policy We reserve the right to update this Refund Policy at any time. Any changes will be posted on this page, and your continued use of the Platform constitutes acceptance of the new terms.
Contact Information For questions regarding refunds, please contact us at faq@imagefantasies.com.